How to Delete an Easypaisa Account?

Easypaisa is a highly used mobile wallet in Pakistan. It is used by people for sending money, bill payments, mobile balance recharges and so on. But sometimes you may want to delete or close your Easypaisa account . 

If you are thinking about deleting your Easypaisa account, here is a very simple step by step method for you.

Important Things to Know Before Deleting Your Easypaisa Account

• You must clear all your balance before closing the account.
  
• Your Easypaisa account cannot be recovered once deleted.
  
• You must use the same mobile number that was used to create the account.
  
• If your CNIC has been used on multiple Easypaisa accounts then clear all of them first.
  

Delete Easypaisa Account by Calling Helpline

This is the easiest and most common method.

1. Call Easypaisa Helpline from your registered number:
   Call 3737 (if you are using Telenor SIM)
   OR 042-111-003-737 (if using any other network).
   
2. Follow the voice instructions and talk to a customer care agent.
   
3. Tell them clearly:
   I want to delete/close my Easypaisa account permanently.
   
4. They will ask you some basic questions to confirm your identity like:
   
   • Your full name
     
   • CNIC number
     
   • Last transactions (if any)
     
   • Mother’s name (sometimes)
     
5. They will start the deletion process once verified.
   
6. You will receive an SMS confirmation once your Easypaisa account is closed.
   

This process usually takes 24–48 hours.

Delete Easypaisa Account via Email

You can also request account deletion by email.

1. Open your email.
   
2. Write an email to:
   [email protected]
   
3. In the subject write:
   Request for Easypaisa Account Deletion
   
4. In the message write something like:
   
   
   Hello Easypaisa team,
   
   I want to permanently close my Easypaisa account. My account is registered with this number: 03xx-xxxxxxx.
   My full name is: [Your Name]
   CNIC: [Your CNIC number]
   Please delete my account and confirm when it is done.
   
   Thank you.
   
   
5. Send the email and wait for a reply. It may take 2 to 3 working days.
   

 Delete Easypaisa Via Easypaisa Center 

Go to any Telenor Franchise or Easypaisa shop near you.

1. Take your original CNIC with you.
   
2. Ask them to delete your Easypaisa account.
   
3. They will verify your identity and start the process.
   

This method is helpful if you are not comfortable with calls or emails.

Can You Delete an Easypaisa Account Using the App?

No, currently you cannot delete your Easypaisa account directly from the Easypaisa app. 

Final Tips for Deleting Easypaisa Account

Before you delete your Easypaisa account:

• Withdraw all your money.
  
• Cancel any linked services (e.g. Easyload, bill payments, auto top-ups).
  
• Take screenshots if needed for record.

Also read this:  How to create an Easypaisa Account?