When you lock your wallet and cannot get your money, the first thing that crosses your mind is how to unlock Easypaisa account within the shortest time and in a secure manner. Easypaisa accounts may be blocked because of incorrect PIN entries, suspicious account, old information or security verification. Fortunately, to get your account reinstated, there are a number of safe and official ways to do so.
Why Easypaisa Accounts Get Blocked
Your account may get blocked due to the following reasons:
- Multiple wrong PIN attempts
- Suspicious or fraudulent activity detected
- Incomplete or outdated CNIC verification
- Trying to log in from unusual devices
- App login issues such as biometric or software errors
Understanding the reason helps you pick the correct method for recovery.
Method 1: Unblock Easypaisa Account Via USSD (for Wrong PIN Attempts)
If your account is blocked because you entered the wrong PIN several times, the quickest solution is the USSD method.
- Dial *786*8*1# from your registered mobile number.
- Enter your 13-digit CNIC for identity verification.
- Create a new 5-digit PIN and confirm it.
- Your account will be unblocked and you can log in again.
This method works best for PIN-related blocks.
Method 2: Unblock Easypaisa Account Through the Easypaisa App
If you prefer using the app, you can reset your PIN through the “Forgot PIN” option.
- Open the Easypaisa app.
- On the PIN screen, tap “Forgot PIN”.
- Enter your CNIC when asked.
- Set a new PIN and confirm it.
- Log in with your new PIN — your account is now accessible.
This is helpful if your PIN is blocked or you simply forgot it.
Method 3: Unblock Easypaisa Account Through Customer Support
If the account is blocked due to fraud, suspicious transactions, or verification issues, then the app or USSD may not work. In that case, customer support is the safest option.
You can:
- Call 3737 from a Telenor SIM
- Call 042-111-003-737 from other networks
- Message Easypaisa on their official WhatsApp support
- Email their customer care team with your details
Customer support will verify your CNIC, ask a few security questions, and then unblock your account or guide you through additional steps.
Method 4: Visit Easypaisa Retailer or Franchise
If your account is blocked due to incorrect CNIC information, biometric issues, or a mismatch between your SIM and CNIC, you must visit a nearby:
- Telenor Franchise, or
- Easypaisa Retailer
Take your original CNIC with you.
They will update your information, verify your identity, and then request account reactivation.
Security Tips While Unblocking Your Account
To keep your wallet safe during the unblocking process, remember:
- Never share your PIN or OTP with anyone.
- Only contact official Easypaisa helpline numbers.
- Avoid responding to random calls claiming to be Easypaisa agents.
- Use only your registered PTA SIM to reset the account.
- Always keep your CNIC details updated.
Learning to unblock Easypaisa account can assist you to get back to business fast without incidence. No matter whether the account is blocked because of incorrect PIN entry or security check, it is possible to get access back through USSD and Easypaisa app, customer care, or visiting the closest retailer. Always use formalities and guard PIN and OTP.
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